Palmdale: (661) 273-2286
Sherman Oaks: (818) 782-9038
1. All Services Are Final
- Once payment is made for services (including weight-loss consultations, GLP‑1 support, or aesthetic procedures), no refunds will be issued for any reason.
- This includes unused appointment time, canceled services, or dissatisfaction with results.
2. Corrections Only (When Warranted)
- If a treatment does not meet expected standards, patients may request a correction within 30 days of the service date.
- Decisions on corrections will be reviewed and approved at our discretion.
- No refunds—only corrective services—will be offered.
3. Clearly Communicated Terms
- We prominently display this policy on our website, in our clinic, and in appointment booking confirmations.
- By booking or paying, patients acknowledge and accept these terms.
4. Compliance with California Law
- California permits no‑refund terms for elective services like ours, as long as they are communicated clearly.
- We follow legal guidelines for fair display but do not offer statutory refund rights on elective services.
5. Exceptions & Discretion
- Corrections or minor adjustments may be provided as a courtesy when clinically appropriate.
- No refunds will be offered even in these circumstances.
- In rare cases of documented medical emergencies or provider error, additional remedies may be offered at our discretion—but still no refunds.
6. Ongoing Updates & Transparency
- We reserve the right to update this policy.
- The most current version is always available on our website and in‑office.
- Patients are responsible for reviewing policy updates before booking or paying.
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